Course Description:

This session explores how skilled nursing facilities can develop and sustain a robust quality assurance and performance improvement program to drive meaningful improvement in resident outcomes. Participants will learn how to integrate data-driven decision-making, interdisciplinary collaboration, and performance monitoring into daily operations. The presentation highlights best practices in identifying performance opportunities, implementing improvement plans, and measuring success related to clinical, operational, and resident satisfaction domains.

Learning Objectives:

1. Explore the core principles of QAPI and recognize its significance beyond a checklist approach – gain insights into how a comprehensive understanding of QAPI can drive a culture of continuous improvement.

2. Explore practical approaches to embed QAPI principles into the daily operations of all sectors of long-term care. Discuss real-world examples demonstrating successful integration, emphasizing the impact on the care of individuals we serve.

3. Discuss the importance of staff empowerment in the QAPI process. Explore training programs, communication strategies, and recognition.